Privacy Policy

Information We Collect

When you submit a contact form, we collect name, company, phone or WeChat, email, service interest, message, current page, referrer page, UTM parameters, and any valid Partner ID or Referral Code in a referral link. Referral details are held only for the current browser session and sent when you consent to submit the form; attribution remains subject to human review.

During project discussions, we may record scope, current tools, website URLs, account collaboration details, files, meeting notes, and delivery feedback.

How We Use Information

Information is used to respond to inquiries, review service scope, prepare proposals, arrange project communication, deliver digital services, support clients, and review lead sources.

Analytics and conversion data are used to understand page performance, ad performance, search visibility, and form quality, not to sell visitor personal information.

Third-Party Tools

Services may use hosting, DNS, email, SMTP, forms, CRM, automation, ads, analytics, translation, backup, monitoring, and security tools.

Tool choices depend on China access, global access, client accounts, budget, compliance needs, and project goals.

AI Service-Navigation Assistant

When the LingQi chat assistant is enabled, your message is sent to LingLink's configured mainland-China FastGPT service and its approved Qwen model provider to generate service-navigation replies. The public assistant uses only the price-free service knowledge base.

Do not enter passwords, API keys, identity documents, tax IDs, banking information, signatures, health information, source-of-funds documents, or other sensitive data in the assistant. Contact a human advisor and use an approved secure channel when sensitive material is required.

The WordPress gateway does not permanently write full conversations to the website database; FastGPT, the model provider, and infrastructure logs may retain data under approved security, quality, and compliance settings. Before activation, LingLink must confirm processing location, processors, and retention and keep this public notice aligned with the actual configuration.

Account Collaboration And Cross-Platform Handling

For websites, ads, SEO, email, CRM, dashboards, or automation projects, we may need to review settings, test forms, check conversion events, import materials, or troubleshoot errors inside client-authorized accounts.

Account-related work should keep clear operating boundaries and communication records where possible; high-risk or irreversible actions should be confirmed by the client first.

Protection And Retention

We manage account permissions by the minimum necessary principle and reduce risk with backups, logs, email security, access control, and restore tests.

Project materials are retained as needed for cooperation, support, finance, dispute handling, or legal requirements, then organized, archived, or deleted when no longer needed.

Your Choices

You can contact us by phone, WeChat, or email to correct contact details, stop follow-up communication, or ask how project-related information is handled.

Contact Us

For questions about this page or project information handling, contact LingLink AI by phone / WeChat 18072307484 or email info@linglinkai.cn.